We started the research process by looking at competitors and other relevant companies, looking to identify trends, patterns and have a pool of ideas to kick-off the ideation process. We looked at competitors such as Uber Eats, Deliveroo, Door Dash and other companies in the e-commerce space: Asos, Trainline, Farmdrop, Airbnb.
Things we liked:
People who ordered din item also ordered - Uber
Percentage Tipping - Doordash
Premier Delivery - Asos
Quick checkout with lots of variables - Farmdrop